Parent Know How is a programme from the Department for Children, Schools and Families. It comprises a suite of free services designed to serve everyone in a parenting role by ensuring access to expert advice through existing helplines or a new generation of services, delivered online and to mobile phones.
Working together, supporting families
"If you know a parent - mother, father, carer or any other adult with parental responsibility - in need of support or advice, one of these Parent Know How services might be able to help..."
Services for all parents
Helpline:
Parentline 0808 800 2222 (open 24 hours a day, 365 days a year)
Round the clock confidential help and advice for all parents and carers.
Instant Messaging:
Live Talk Online Instant Messaging Service for parents, particularly fathers, to engage easily with relationship support services.
SMS Text Messaging:
Relate SMS Service An SMS service offering parents support from a trained consultant.
Text 60616 www.relateforparents.org.uk
Services for lone parents
Helpline:
Lone Parent Helpline 0800 018 5026 (Open Mon - Fri 9am - 5pm & Wed till 8pm). Telephone support for lone parents provided by One Parent Families/Gingerbread.
info@oneparentfamilies.org.uk www.oneparentfamilies.org.uk
Web & Social Media:
One Space Online facilitated social networking supporrt for lone parents, provided by the Single Parent Action Network.
www.onespace.org.uk www.singleparents.org.uk
Parents concerned about their relationship
Web & Social Media:
thecoupleconnection.net Self-help website for parents who want to change their relationship for the better.
thecoupleconnection.net www.oneplusone.org.uk
Expert help for Mums
Social Media:
Netmums Parents Supporters Netmums has a range of parent supporters who can offer online support and advice to mums with every problem ranging from domestic abuse PND, and special needs to relationship issues.
Services for parents of teenagers
Web & Social Media:
Got a teenager? An online 'school gate' community supporting parents of teenagers.
www.gotateenager.org.uk www.parentlineplus.org.uk
Parents involved with Social Care Services
Helpline:
Family Rights Group Advice Service 0800 731 1696 (Open Mon - Fri 10am - 3.30pm)
Telephone advice for parents of children who are involved with or need social care services.
advice@frg.org.uk www.frg.org.uk
Services for Dads
Social Media:
Dad's Space Info, help and practical advice for all dads. Includes Dads Space 121 - an online space to help fathers stay in contact with their children.
www.dads-space.com www.respect.uk.net
Dad Talk A news, information and social network site for all dads everywhere, to share & discuss their most important job ever, fatherhood.
www.dadtalk.co.uk family@familymatters.org.uk
Parents concerened about children's mental health
Helpline:
Young Minds Parents' Information Service 0800 018 2138 (Open Mon - Fri 10am - 4pm & Wed 6pm - 8pm) Mental health helpline
Services for parents of disabled children
Helpline:
Contact a Family Helpline 0808 8083 555 (Open Mon-Fri 10am - 4pm & Mon 5.30 - 7.30pm) Telephone support for parents of disabled children.
helpline@cafamily.org.uk www.cafamily.org.uk
Web & Social Media:
Contact a Family Online Online support for parents and carers of disabled children.
Education advice
SMS Text Messaging:
Ask ACE Education advice via text messaging.
Text ASKACE to 688808 www.ace-ed.org.uk
Helpline:
ACE Advice Line 0808 800 5793 (Open Mon - Fri 10am - 5pm) Telephone advice on education, exclusions and bullying.
enquiries@ace-ed.org.uk www.ace-ed.org.uk
Legal advice
Helpline:
Child Law Advice Line 0845 120 2948 (Open Mon - Fri 9am - 5pm) Child & Family Law advice via telephone. Calls can cost up to 4 pence per minute peak rate, networks and mobile charges may vary.
clc@essex.ac.uk www.childrenslegalcentre.com
To download a directory of Parent Know How services or to find out more information on the programme, visit: www.dcsf.gov.uk/parentknowhow